How To Get Support?

Dear Valued Customers, Prospective Clients and Friends!

This support interface is fully equipped to listen to your ideas and address your service needs. Simply select your service category and detail your inquiries or requirements. We highly value all feedback and are dedicated to delivering your complete satisfaction. We promise a response to your inquiry within 24 hours, so you can expect a timely and tailored solution.


If you have any service-related inquiries or needs on our platform, please provide the following information:

This support interface is custom-built to cater to your cross-border errand and resource connection demands, with professional solutions crafted just for you. Select your service category and outline your specific requirements or questions in detail. We treasure every piece of your feedback and are committed to bringing you a seamless cross-border service experience. We guarantee a reply within 24 hours and will provide a customized solution that aligns with your actual needs.

  • Link to your service demand page (if applicable): For us to confirm your relevant service needs…
     
    Your detailed demand description: The key to us creating your exclusive cross-border service plan…
     
    Contact information: To keep in touch and update you on the service progress in a timely manner…
     
    Important: We prioritize service for users with clear demands and complete contact information, ensuring your cross-border needs are processed efficiently and accurately.
     
    Service inquiry number (if applicable): To quickly locate your relevant service consultation records…
     
    Your target service region (the Yangtze River Delta in China is our core advantage area): For us to arrange the most professional on-site executors for you…

How to write a support message?

  • Language: Please write to us in the following language: English.
  • If you have any questions about cross-border errand services or resource connection needs, please describe your demands in detail here. We provide professional on-site errand support in the Yangtze River Delta of China, covering factory inspections, supply source searching, ancestor worship, family visits, medical and education resource docking, and other tailored services. A clear and specific description will help us quickly arrange the most suitable service plan for you.

Contact Us

 

Submit your suggestions or requirements directly in the form below.

 
 
  • All your service inquiries and demands will receive a response within 24 hours. We will follow up with you via the contact information you provide and deliver personalized cross-border service solutions for overseas Chinese and cross-border e-commerce sellers alike.
     
    We have a team of professional on-site executors based in the Yangtze River Delta, boasting extensive experience in cross-border errand services. Rest assured, all your various needs in China will be completed efficiently and accurately.

Contact Information

Fill up the contact form and our team will get back in touch with you within 24 hours.

    FAQ`s

    1. How can I ensure my task will be completed safely and securely?

    Answer: We offer a transparent service process and strict privacy protection measures. Each task is handled by a professional team, and we provide real-time updates to ensure you are always informed of the progress. Your information and documents are kept confidential, and all transactions are completed through secure and compliant payment systems.

    2,What are the service fees? Are there any additional costs?

    Answer: We provide a transparent pricing structure, and all fees will be clearly communicated to you before submitting the task. You will only pay for the actual service costs, with no hidden charges. If there are any additional requirements during the process, we will notify you in advance.

    3,Is cross-border payment safe and compliant?

    Answer: We support various cross-border payment methods, including credit cards and PayPal. All payment transactions are protected by encryption technology to ensure the safety of your funds. We strictly adhere to international payment compliance standards, ensuring that every transaction is secure and meets regulatory requirements.

    4,How do I submit a task request from overseas?

    Answer: Submitting a task is simple. Just log in to our website, fill out the task request form, and choose the appropriate service options. Our system will guide you through the entire process, and our customer service team is available to assist you if needed, ensuring that your request is submitted effortlessly.

    5, Can my requests be customized?

    nswer: Yes, our services are fully customizable. Whether you have specific time, location, or service requirements, we will tailor our solutions to meet your exact needs, ensuring you receive a service that is perfectly suited to you.